Services

Features

• HIPAA compliant and HiTrust certified
• Multiple texts sent until patient either pays, stops or opts out of texting
• Easy account referral, easy maintenance
• Payments are made directly to your bank through the online payment portal
• Seamless referral from Pre-collect phase to agency collection

Benefits

• Reduce costs, increase cash flow, reduce bad debt
• Increase internal due diligence prior to referring to a collection agency
• Improves patient relations, incoming responses directed to your staff to resolve issues

Effectiveness of Texting

• The average American has their phone on them 22 hours / day
• 96% of texts are read within 4 minutes - 95% of texts are read within 3 minutes
• Texts have a 99% open rate
• Average response time for a text is 90 seconds
• 90% of people don't answer their phone according to report from mobile intelligence marketing platform provider Dynmark
• Texting works for all generations
  • Especially effective for the newest, biggest demographic: millenials
  • Stats for people over age 65 who text closely mirrors stats for all age groups
  • 94% of seniors who own smartphones text